top of page

10% off online bookings!

Vividora Photography Refund Policy

Introduction

Thank you for choosing Vividora Photography. We are committed to providing high-quality services to our clients. Please read our refund policy carefully to understand your rights and responsibilities.

Non-Refundable Deposit

  • All bookings require a non-refundable deposit to secure the date and time.

Cancellation by Client

  • Cancellations made more than 14 days before the scheduled shoot date will result in a refund of any amount paid above the non-refundable deposit.

  • Cancellations made within 14 days to 48 hours before the scheduled shoot will result in a 50% refund of the total amount, excluding the non-refundable deposit.

  • Cancellations made within 48 hours of the scheduled shoot are not eligible for a refund.

Cancellation by Vividora Photography

  • In the unlikely event that Vividora Photography has to cancel a booking, clients will receive a full refund, including the deposit.

Rescheduling

  • Rescheduling is allowed up to 7 days before the shoot without any additional charge. Rescheduling within 7 days may incur a rescheduling fee.

Quality Concerns

  • If you are not satisfied with the quality of our work, please contact us within 7 days of receiving your images or videos. We will review your concerns and may offer a reshoot or partial refund as deemed appropriate.

Force Majeure

  • No refunds will be given for cancellations due to circumstances beyond our control, such as natural disasters, pandemics, or government restrictions.

bottom of page